67bd7 Privacy Policy

1. Introduction and Scope

67bd7 is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on protecting the privacy of our users' personal information. This policy explains what types of information we collect and how we manage that information when you use our website https://67bd7.cam, create an account, or use any of our services.

This policy applies to all pages of our website, the mobile version, customer service channels, and all digital services we provide. By accessing our site or using our services, you are considered to have agreed to the terms described in this privacy policy.

We commit that your personal information will not be used or disclosed beyond the limits described in this policy. Keeping your information secure is a core responsibility of 67bd7.

2. Types of Information Collected

We collect the following types of information:

2.1 Identity Information

• Full name and date of birth
• Email address
• Password (stored in encrypted form)
• National ID card or passport number (for age verification)
• Residential address

2.2 Financial Information

• Payment method details (bKash, Nagad, Rocket, Upay, bank account number)
• Transaction history — records of deposits and withdrawals
• Betting and gaming activity information

2.3 Technical Information

• IP address and device identifier information
• Browser type and version
• Operating system information
• Session duration and click activity
• Log files and cookie data

2.4 Communication Information

• Records of live chat conversations
• Messages and complaints sent via email
• Information provided in surveys or feedback forms

3. How Information Is Collected

67bd7 collects information in the following ways:

• Direct Collection: You provide information yourself when you create an account, log in, make a deposit or withdrawal, or use our services.
• Automatic Collection: Information is collected automatically through cookies, log files, and web beacon technology while you browse the website.
• From Third Parties: A limited amount of information may be received from trusted third-party service providers for identity verification (KYC) and payment processing.
• Via Customer Service: When you contact us through our 24/7 live chat or email, those conversations are recorded.

4. Purpose of Using Information

We use the information we collect for the following legitimate purposes:

• Account Management: Creating and maintaining your account, verifying login, and updating your profile.
• Service Delivery: Gaming services, betting activities, and transaction processing.
• Identity Verification: Confirming age and identity and preventing fraud.
• Customer Support: Resolving your complaints, questions, or issues.
• Financial Transactions: Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.
• Security: Preventing unauthorized access, fraud, and other unlawful activities.
• Legal Compliance: Complying with applicable laws and regulations.
• Service Improvement: Conducting analysis to improve platform performance and user experience.
• Responsible Gaming: Identifying and supporting users affected by problem gambling.

5. Sharing Information with Third Parties

67bd7 may share necessary information with the following categories of third parties only in limited circumstances:

• Payment Service Providers: Information necessary to process transactions with bKash, Nagad, Rocket, Upay, and banking partners.
• Identity Verification Agencies: For identity verification as part of the KYC (Know Your Customer) process.
• Technology Services: Cloud hosting, cybersecurity, and platform maintenance service providers — who operate under strict confidentiality agreements.
• Law Enforcement Agencies: In response to lawful orders from competent authorities or legal requirements.
• Game Software Providers: Pragmatic Play, Evolution Gaming, Spribe, JILI, and other game providers may have access to gameplay data.

Your information will not be shared with third parties for any reason beyond the cases listed above. All third-party partners are required to comply with our privacy standards.

6. Data Retention and Duration

We retain your personal information for as long as it is necessary to provide our services or to meet legal obligations.

• Active Account Data: Complete information is retained for as long as the account remains active.
• Financial Transaction Data: Retained for a specific period as required by applicable legal requirements.
• After Account Closure: Even after an account is closed, some information may be retained for a specific period for legal compliance purposes.
• Technical Log Data: Generally retained for 6 to 12 months, after which it is deleted.

After the designated period has expired or legal obligations have been fulfilled, we securely delete or deactivate your information.

7. Cookies and Tracking Technologies

The 67bd7 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

7.1 Types of Cookies We Use

• Essential Cookies: Essential for the basic functionality of the site. They maintain login sessions and security.
• Functional Cookies: Remember your preferences and settings so you have the same experience each time you log in.
• Analytics Cookies: Used to monitor website usage and improve service quality.
• Security Cookies: Help detect fraud and unauthorized access.

7.2 Cookie Control

You can reject or delete non-essential cookies through your browser settings. However, disabling certain cookies may limit some functionality of the site.

8. Your Rights

As a 67bd7 user, you have the following rights regarding your own information:

• Right to Access: You can request to know what information we hold about you and to receive a copy of it.
• Right to Rectification: If there is any error in your information, you can request that it be corrected.
• Right to Erasure: In certain circumstances, you can request that your information be deleted (subject to legal obligations).
• Right to Restrict Processing: In certain specific cases, you can request that processing of your information be restricted.
• Data Portability: You can request to receive your information in a structured and readable format.
• Right to Object: You can object to your information being used for a specific purpose.
• Right to Withdraw Consent: Where processing of your information relies on your consent, you can withdraw that consent at any time.

To exercise any of the above rights, please contact us via live chat or email. We will respond to your request as promptly as possible.

9. Data Security Measures

67bd7 uses industry-standard technical and organizational measures to keep your personal information secure. The key features of our security framework are as follows:

• SSL Encryption: Data transmission on our site is fully encrypted using SSL/TLS technology.
• Password Hashing: User passwords are never stored directly — strong hashing algorithms are always used.
• Firewall and Intrusion Detection: Server infrastructure is protected by advanced firewalls and real-time monitoring systems.
• Regular Security Audits: Regular security assessments are conducted through independent cybersecurity experts.
• Two-Step Verification: Two-step verification is available for account security.
• Limited Access Policy: Our staff only have access to information necessary for performing their responsibilities.

10. Privacy of Minors

67bd7 is a gaming platform for adults. This service is only for those aged 21 or older. We do not knowingly collect or process personal information of anyone under the age of 21.

An age verification process is conducted at the time of account registration. If we find that any user is under 21 years of age, we will immediately close their account and delete the collected information.

If you believe a minor has gained access to our platform, please notify our customer service team immediately.

11. Policy Changes & Updates

We may review and update this privacy policy from time to time. Changes will be published on this page and the "Last Updated" date at the top of the page will be revised.

For significant changes, we will notify you by email or through the site when you log in to your account. If you continue to use our services after the updated policy is published, you will be considered to have consented to the revised policy.

We encourage you to visit this page regularly and keep yourself informed about any changes.

12. Contact Us

If you have any questions, concerns, or requests regarding your information in relation to this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

We will process your request as quickly as possible. 67bd7 is always committed to protecting your personal information.